Privacy Policy

Effective Date: January 1, 2024

At Urban Paw Veterinary Health and Rehabilitation (“we,” “us,” “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you opt in to receive SMS messages from us.


Information We Collect

When you opt in to receive SMS messages, we collect the following information:

  • Your phone number
  • Your consent to receive SMS messages from Urban Paw Veterinary Health and Rehabilitation

How We Use Your Information

We use the information we collect to:

  • Send you the SMS messages you’ve opted in to receive
  • Provide updates, appointment reminders, promotions, and other relevant content tailored to your preferences

Sharing Your Information

We do not share your phone number or SMS opt-in information with third parties for marketing purposes. Your information will only be used internally to provide you with our services.


Your Rights

You can opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us. You can also contact us directly to manage your preferences.


Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no data transmission or storage system can be guaranteed to be 100% secure.


Contact Us

If you have questions or concerns about our privacy practices, please contact us:

Thank you for trusting Urban Paw Veterinary Health and Rehabilitation to care for your privacy and your pets!

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